infinity contact centre software limited
infinity contact centre software limited Company Information
Company Number
03571737
Next Accounts
Sep 2025
Shareholders
infinity software holdings ltd
Group Structure
View All
Industry
Business and domestic software development
Registered Address
three brindleyplace, brindley place, birmingham, B1 2JB
Website
www.infinityccs.cominfinity contact centre software limited Estimated Valuation
Pomanda estimates the enterprise value of INFINITY CONTACT CENTRE SOFTWARE LIMITED at £971.5k based on a Turnover of £1.1m and 0.88x industry multiple (adjusted for size and gross margin).
infinity contact centre software limited Estimated Valuation
Pomanda estimates the enterprise value of INFINITY CONTACT CENTRE SOFTWARE LIMITED at £4.5m based on an EBITDA of £840.7k and a 5.35x industry multiple (adjusted for size and gross margin).
infinity contact centre software limited Estimated Valuation
Pomanda estimates the enterprise value of INFINITY CONTACT CENTRE SOFTWARE LIMITED at £7m based on Net Assets of £3m and 2.38x industry multiple (adjusted for liquidity).
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Infinity Contact Centre Software Limited Overview
Infinity Contact Centre Software Limited is a live company located in birmingham, B1 2JB with a Companies House number of 03571737. It operates in the business and domestic software development sector, SIC Code 62012. Founded in May 1998, it's largest shareholder is infinity software holdings ltd with a 100% stake. Infinity Contact Centre Software Limited is a mature, small sized company, Pomanda has estimated its turnover at £1.1m with declining growth in recent years.
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Infinity Contact Centre Software Limited Health Check
Pomanda's financial health check has awarded Infinity Contact Centre Software Limited a 4.5 rating. We use a traffic light system to show it exceeds the industry average on 4 measures and has 5 areas for improvement. Company Health Check FAQs
4 Strong
2 Regular
5 Weak
Size
annual sales of £1.1m, make it smaller than the average company (£4.6m)
- Infinity Contact Centre Software Limited
£4.6m - Industry AVG
Growth
3 year (CAGR) sales growth of -22%, show it is growing at a slower rate (10.2%)
- Infinity Contact Centre Software Limited
10.2% - Industry AVG
Production
with a gross margin of 72%, this company has a comparable cost of product (72%)
- Infinity Contact Centre Software Limited
72% - Industry AVG
Profitability
an operating margin of 75.9% make it more profitable than the average company (3.4%)
- Infinity Contact Centre Software Limited
3.4% - Industry AVG
Employees
with 15 employees, this is below the industry average (42)
15 - Infinity Contact Centre Software Limited
42 - Industry AVG
Pay Structure
on an average salary of £72.2k, the company has an equivalent pay structure (£72.2k)
- Infinity Contact Centre Software Limited
£72.2k - Industry AVG
Efficiency
resulting in sales per employee of £73.9k, this is less efficient (£122.2k)
- Infinity Contact Centre Software Limited
£122.2k - Industry AVG
Debtor Days
it gets paid by customers after 38 days, this is earlier than average (58 days)
- Infinity Contact Centre Software Limited
58 days - Industry AVG
Creditor Days
its suppliers are paid after 20 days, this is quicker than average (41 days)
- Infinity Contact Centre Software Limited
41 days - Industry AVG
Stock Days
There is insufficient data available for this Key Performance Indicator!
- Infinity Contact Centre Software Limited
- - Industry AVG
Cash Balance
has cash to cover current liabilities for 656 weeks, this is more cash available to meet short term requirements (17 weeks)
656 weeks - Infinity Contact Centre Software Limited
17 weeks - Industry AVG
Debt Level
it has a ratio of liabilities to total assets of 13.1%, this is a lower level of debt than the average (63.1%)
13.1% - Infinity Contact Centre Software Limited
63.1% - Industry AVG
INFINITY CONTACT CENTRE SOFTWARE LIMITED financials
Infinity Contact Centre Software Limited's latest turnover from December 2023 is estimated at £1.1 million and the company has net assets of £3 million. According to their latest financial statements, Infinity Contact Centre Software Limited has 15 employees and maintains cash reserves of £3.1 million as reported in the balance sheet.
Data source: Companies House, Pomanda Estimates
| Dec 2023 | Dec 2022 | Dec 2021 | Dec 2020 | Dec 2019 | Dec 2018 | Dec 2017 | Dec 2016 | Dec 2015 | Dec 2014 | Dec 2013 | Dec 2012 | Dec 2011 | Dec 2010 | Dec 2009 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Turnover | |||||||||||||||
| Other Income Or Grants | |||||||||||||||
| Cost Of Sales | |||||||||||||||
| Gross Profit | |||||||||||||||
| Admin Expenses | |||||||||||||||
| Operating Profit | |||||||||||||||
| Interest Payable | |||||||||||||||
| Interest Receivable | |||||||||||||||
| Pre-Tax Profit | |||||||||||||||
| Tax | |||||||||||||||
| Profit After Tax | |||||||||||||||
| Dividends Paid | |||||||||||||||
| Retained Profit | |||||||||||||||
| Employee Costs | |||||||||||||||
| Number Of Employees | 15 | 13 | 14 | 18 | 18 | 18 | 21 | 17 | |||||||
| EBITDA* |
* Earnings Before Interest, Tax, Depreciation and Amortisation
| Dec 2023 | Dec 2022 | Dec 2021 | Dec 2020 | Dec 2019 | Dec 2018 | Dec 2017 | Dec 2016 | Dec 2015 | Dec 2014 | Dec 2013 | Dec 2012 | Dec 2011 | Dec 2010 | Dec 2009 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Tangible Assets | 3,932 | 5,173 | 7,523 | 4,746 | 682 | 1,994 | 5,071 | 12,188 | 23,114 | ||||||
| Intangible Assets | |||||||||||||||
| Investments & Other | |||||||||||||||
| Debtors (Due After 1 year) | 14,392 | 730 | |||||||||||||
| Total Fixed Assets | 14,392 | 4,662 | 5,173 | 7,523 | 4,746 | 682 | 1,994 | 5,071 | 12,188 | 23,114 | |||||
| Stock & work in progress | |||||||||||||||
| Trade Debtors | 116,912 | 104,721 | 770,984 | 543,360 | 670,500 | 932,677 | 141,232 | 457,589 | 145,326 | 184,541 | 257,167 | 216,444 | 389,928 | 347,365 | 132,945 |
| Group Debtors | |||||||||||||||
| Misc Debtors | 215,824 | 151,306 | 113,699 | 138,485 | 173,313 | 157,011 | 124,883 | 196,124 | 218,365 | ||||||
| Cash | 3,071,040 | 3,109,642 | 2,379,839 | 1,234,234 | 185,120 | 669,671 | 785,218 | 439,905 | 580,287 | 407,042 | 224,429 | 267,255 | 195,293 | 133,197 | 272,667 |
| misc current assets | 208 | 208 | 1,314 | 331 | |||||||||||
| total current assets | 3,403,776 | 3,365,669 | 3,264,522 | 1,916,079 | 1,028,933 | 1,759,567 | 1,051,541 | 1,094,932 | 944,309 | 591,583 | 481,596 | 483,699 | 585,221 | 480,562 | 405,612 |
| total assets | 3,403,776 | 3,365,669 | 3,278,914 | 1,916,079 | 1,028,933 | 1,764,229 | 1,056,714 | 1,102,455 | 949,055 | 591,583 | 482,278 | 485,693 | 590,292 | 492,750 | 428,726 |
| Bank overdraft | |||||||||||||||
| Bank loan | |||||||||||||||
| Trade Creditors | 17,217 | 24,253 | 103,686 | 17,912 | 68,756 | 23,838 | 27,576 | 33,375 | 46,977 | 349,985 | 473,553 | 478,579 | 336,681 | 326,719 | 299,284 |
| Group/Directors Accounts | 125,000 | 125,000 | |||||||||||||
| other short term finances | 250,000 | ||||||||||||||
| hp & lease commitments | |||||||||||||||
| other current liabilities | 225,894 | 1,035,962 | 1,155,701 | 991,245 | 749,183 | 594,992 | 427,408 | 593,732 | 388,299 | ||||||
| total current liabilities | 243,111 | 1,060,215 | 1,259,387 | 1,259,157 | 817,939 | 743,830 | 579,984 | 627,107 | 435,276 | 349,985 | 473,553 | 478,579 | 336,681 | 326,719 | 299,284 |
| loans | 203,031 | 87,776 | 85,077 | 85,077 | 85,077 | 79,620 | 79,620 | 79,620 | 132,970 | ||||||
| hp & lease commitments | |||||||||||||||
| Accruals and Deferred Income | |||||||||||||||
| other liabilities | 458,784 | 485,000 | |||||||||||||
| provisions | |||||||||||||||
| total long term liabilities | 203,031 | 87,776 | 85,077 | 85,077 | 85,077 | 79,620 | 79,620 | 79,620 | 132,970 | 458,784 | 485,000 | ||||
| total liabilities | 446,142 | 1,147,991 | 1,344,464 | 1,344,234 | 903,016 | 823,450 | 659,604 | 706,727 | 568,246 | 808,769 | 958,553 | 478,579 | 336,681 | 326,719 | 299,284 |
| net assets | 2,957,634 | 2,217,678 | 1,934,450 | 571,845 | 125,917 | 940,779 | 397,110 | 395,728 | 380,809 | -217,186 | -476,275 | 7,114 | 253,611 | 166,031 | 129,442 |
| total shareholders funds | 2,957,634 | 2,217,678 | 1,934,450 | 571,845 | 125,917 | 940,779 | 397,110 | 395,728 | 380,809 | -217,186 | -476,275 | 7,114 | 253,611 | 166,031 | 129,442 |
| Dec 2023 | Dec 2022 | Dec 2021 | Dec 2020 | Dec 2019 | Dec 2018 | Dec 2017 | Dec 2016 | Dec 2015 | Dec 2014 | Dec 2013 | Dec 2012 | Dec 2011 | Dec 2010 | Dec 2009 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operating Activities | |||||||||||||||
| Operating Profit | |||||||||||||||
| Depreciation | 6,067 | 4,804 | 4,328 | 3,111 | 560 | 3,066 | 1,312 | 4,167 | 8,410 | 13,940 | 21,837 | ||||
| Amortisation | |||||||||||||||
| Tax | |||||||||||||||
| Stock | |||||||||||||||
| Debtors | 76,709 | -643,048 | 217,230 | -161,968 | -246,605 | 824,303 | -387,598 | 290,022 | 179,150 | -72,626 | 40,723 | -173,484 | 42,563 | 214,420 | 132,945 |
| Creditors | -7,036 | -79,433 | 85,774 | -50,844 | 44,918 | -3,738 | -5,799 | -13,602 | -303,008 | -123,568 | -5,026 | 141,898 | 9,962 | 27,435 | 299,284 |
| Accruals and Deferred Income | -810,068 | -119,739 | 164,456 | 242,062 | 154,191 | 167,584 | -166,324 | 205,433 | 388,299 | ||||||
| Deferred Taxes & Provisions | |||||||||||||||
| Cash flow from operations | |||||||||||||||
| Investing Activities | |||||||||||||||
| capital expenditure | |||||||||||||||
| Change in Investments | |||||||||||||||
| cash flow from investments | |||||||||||||||
| Financing Activities | |||||||||||||||
| Bank loans | |||||||||||||||
| Group/Directors Accounts | -125,000 | 125,000 | |||||||||||||
| Other Short Term Loans | -250,000 | 250,000 | |||||||||||||
| Long term loans | 115,255 | 2,699 | 5,457 | -53,350 | 132,970 | ||||||||||
| Hire Purchase and Lease Commitments | |||||||||||||||
| other long term liabilities | -458,784 | -26,216 | 485,000 | ||||||||||||
| share issue | |||||||||||||||
| interest | |||||||||||||||
| cash flow from financing | |||||||||||||||
| cash and cash equivalents | |||||||||||||||
| cash | -38,602 | 729,803 | 1,145,605 | 1,049,114 | -484,551 | -115,547 | 345,313 | -140,382 | 173,245 | 182,613 | -42,826 | 71,962 | 62,096 | -139,470 | 272,667 |
| overdraft | |||||||||||||||
| change in cash | -38,602 | 729,803 | 1,145,605 | 1,049,114 | -484,551 | -115,547 | 345,313 | -140,382 | 173,245 | 182,613 | -42,826 | 71,962 | 62,096 | -139,470 | 272,667 |
infinity contact centre software limited Credit Report and Business Information
Infinity Contact Centre Software Limited Competitor Analysis
Perform a competitor analysis for infinity contact centre software limited by selecting its closest rivals, whether from the INFORMATION AND COMMUNICATION sector, other small companies, companies in B 1 area or any other competitors across 12 key performance metrics.
infinity contact centre software limited Ownership
INFINITY CONTACT CENTRE SOFTWARE LIMITED group structure
Infinity Contact Centre Software Limited has no subsidiary companies.
Ultimate parent company
DURA SOFTWARE INC
#0161843
2 parents
INFINITY CONTACT CENTRE SOFTWARE LIMITED
03571737
infinity contact centre software limited directors
Infinity Contact Centre Software Limited currently has 2 directors. The longest serving directors include Ms Jane Anderson (Dec 2024) and Mr Justin Brady (Jan 2025).
| officer | country | age | start | end | role |
|---|---|---|---|---|---|
| Ms Jane Anderson | England | 56 years | Dec 2024 | - | Director |
| Mr Justin Brady | England | 52 years | Jan 2025 | - | Director |
P&L
December 2023turnover
1.1m
+20%
operating profit
840.7k
0%
gross margin
72%
+0.76%
turnover
Turnover, or revenue, is the amount of sales generated by a company within the financial year.
Balance Sheet
December 2023net assets
3m
+0.33%
total assets
3.4m
+0.01%
cash
3.1m
-0.01%
net assets
Total assets minus all liabilities
infinity contact centre software limited company details
company number
03571737
Type
Private limited with Share Capital
industry
62012 - Business and domestic software development
incorporation date
May 1998
age
27
incorporated
UK
ultimate parent company
accounts
Small Company
last accounts submitted
December 2023
previous names
tp technologies (uk) limited (July 2007)
accountant
RIVERSIDE ACCOUNTANCY LANCASTER LIMITED
auditor
-
address
three brindleyplace, brindley place, birmingham, B1 2JB
Bank
-
Legal Advisor
-
infinity contact centre software limited Charges & Mortgages
A charge, or mortgage, refers to the rights a company gives to a lender in return for a loan, often in the form of security given over business assets.
We found 1 charges/mortgages relating to infinity contact centre software limited. Currently there are 1 open charges and 0 have been satisfied in the past.
infinity contact centre software limited Capital Raised & Share Issues BETA
When a company issues new shares, e.g. to new investors following a funding round, it is required to notify Companies House within one month of making an allotment of shares.
Click to start generating capital raising & share issue transactions for INFINITY CONTACT CENTRE SOFTWARE LIMITED. This can take several minutes, an email will notify you when this has completed.
infinity contact centre software limited Companies House Filings - See Documents
| date | description | view/download |
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