loop customer management limited
loop customer management limited Company Information
Company Number
03816217
Website
www.loop.co.ukRegistered Address
western house, halifax road, bradford, west yorkshire, BD6 2SZ
Industry
Other business support service activities n.e.c.
Telephone
01274260000
Next Accounts Due
December 2024
Group Structure
View All
Shareholders
kelda group ltd 100%
loop customer management limited Estimated Valuation
Pomanda estimates the enterprise value of LOOP CUSTOMER MANAGEMENT LIMITED at £25.8m based on a Turnover of £27.7m and 0.93x industry multiple (adjusted for size and gross margin).
loop customer management limited Estimated Valuation
Pomanda estimates the enterprise value of LOOP CUSTOMER MANAGEMENT LIMITED at £19m based on an EBITDA of £2.6m and a 7.29x industry multiple (adjusted for size and gross margin).
loop customer management limited Estimated Valuation
Pomanda estimates the enterprise value of LOOP CUSTOMER MANAGEMENT LIMITED at £15.8m based on Net Assets of £7m and 2.27x industry multiple (adjusted for liquidity).
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Loop Customer Management Limited Overview
Loop Customer Management Limited is a live company located in bradford, BD6 2SZ with a Companies House number of 03816217. It operates in the other business support service activities n.e.c. sector, SIC Code 82990. Founded in July 1999, it's largest shareholder is kelda group ltd with a 100% stake. Loop Customer Management Limited is a mature, large sized company, Pomanda has estimated its turnover at £27.7m with declining growth in recent years.
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Loop Customer Management Limited Health Check
Pomanda's financial health check has awarded Loop Customer Management Limited a 3 rating. We use a traffic light system to show it exceeds the industry average on 3 measures and has 4 areas for improvement. Company Health Check FAQs
3 Strong
3 Regular
4 Weak
Size
annual sales of £27.7m, make it larger than the average company (£3m)
£27.7m - Loop Customer Management Limited
£3m - Industry AVG
Growth
3 year (CAGR) sales growth of -4%, show it is growing at a slower rate (4.1%)
-4% - Loop Customer Management Limited
4.1% - Industry AVG
Production
with a gross margin of 38.8%, this company has a comparable cost of product (38.8%)
38.8% - Loop Customer Management Limited
38.8% - Industry AVG
Profitability
an operating margin of 6.3% make it as profitable than the average company (6.5%)
6.3% - Loop Customer Management Limited
6.5% - Industry AVG
Employees
with 548 employees, this is above the industry average (20)
548 - Loop Customer Management Limited
20 - Industry AVG
Pay Structure
on an average salary of £27.1k, the company has a lower pay structure (£43.7k)
£27.1k - Loop Customer Management Limited
£43.7k - Industry AVG
Efficiency
resulting in sales per employee of £50.5k, this is less efficient (£136.7k)
£50.5k - Loop Customer Management Limited
£136.7k - Industry AVG
Debtor Days
There is insufficient data available for this Key Performance Indicator!
- - Loop Customer Management Limited
- - Industry AVG
Creditor Days
its suppliers are paid after 8 days, this is quicker than average (33 days)
8 days - Loop Customer Management Limited
33 days - Industry AVG
Stock Days
There is insufficient data available for this Key Performance Indicator!
- - Loop Customer Management Limited
- - Industry AVG
Cash Balance
has cash to cover current liabilities for 0 weeks, this is less cash available to meet short term requirements (28 weeks)
0 weeks - Loop Customer Management Limited
28 weeks - Industry AVG
Debt Level
it has a ratio of liabilities to total assets of 60.6%, this is a similar level of debt than the average (60%)
60.6% - Loop Customer Management Limited
60% - Industry AVG
loop customer management limited Credit Report and Business Information
Loop Customer Management Limited Competitor Analysis
Perform a competitor analysis for loop customer management limited by selecting its closest rivals and benchmarking them against 12 key performance metrics.
loop customer management limited Ownership
LOOP CUSTOMER MANAGEMENT LIMITED group structure
Loop Customer Management Limited has no subsidiary companies.
Ultimate parent company
KELDA HOLDINGS LTD
#0068120
2 parents
LOOP CUSTOMER MANAGEMENT LIMITED
03816217
loop customer management limited directors
Loop Customer Management Limited currently has 3 directors. The longest serving directors include Mr Jonathan Harding (Feb 2012) and Ms Lucy Shaw (May 2022).
| officer | country | age | start | end | role |
|---|---|---|---|---|---|
| Mr Jonathan Harding | United Kingdom | 56 years | Feb 2012 | - | Director |
| Ms Lucy Shaw | United Kingdom | 55 years | May 2022 | - | Director |
| Mr Paul Inman | United Kingdom | 57 years | Mar 2023 | - | Director |
LOOP CUSTOMER MANAGEMENT LIMITED financials
Loop Customer Management Limited's latest turnover from March 2023 is £27.7 million and the company has net assets of £7 million. According to their latest financial statements, Loop Customer Management Limited has 548 employees and maintains cash reserves of £7 thousand as reported in the balance sheet.
Data source: Companies House, Pomanda Estimates
| Mar 2023 | Mar 2022 | Mar 2021 | Mar 2020 | Mar 2019 | Mar 2018 | Mar 2017 | Mar 2016 | Mar 2015 | Mar 2014 | Mar 2013 | Mar 2012 | Mar 2011 | Mar 2010 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Turnover | 27,689,000 | 30,016,000 | 29,495,000 | 31,030,000 | 31,439,000 | 33,704,000 | 30,839,000 | 30,335,000 | 29,394,000 | 28,359,000 | 25,450,873 | 24,072,209 | 22,097,506 | 20,385,777 |
| Other Income Or Grants | ||||||||||||||
| Cost Of Sales | ||||||||||||||
| Gross Profit | ||||||||||||||
| Admin Expenses | ||||||||||||||
| Operating Profit | 1,744,000 | 2,566,000 | 1,688,000 | 2,165,000 | 2,132,000 | 1,936,000 | 1,903,000 | 1,693,000 | 1,546,000 | 1,135,000 | 1,248,202 | 1,218,282 | 1,263,742 | 1,365,190 |
| Interest Payable | 53,000 | 51,000 | 66,000 | 76,000 | 2,000 | 1,000 | 2,000 | 2,000 | 2,000 | 2,000 | 0 | 0 | 0 | 0 |
| Interest Receivable | 109,000 | 15,000 | 14,000 | 60,000 | 35,000 | 10,000 | 27,000 | 31,000 | 26,000 | 22,000 | 30,607 | 47,260 | 19,842 | 6,170 |
| Pre-Tax Profit | 1,800,000 | 2,530,000 | 1,636,000 | 2,149,000 | 2,165,000 | 1,945,000 | 1,928,000 | 1,722,000 | 1,570,000 | 1,155,000 | 1,278,809 | 1,265,542 | 1,283,584 | 1,371,360 |
| Tax | -55,000 | -161,000 | -34,000 | -105,000 | -109,000 | -38,000 | -123,000 | -58,000 | -114,000 | -38,000 | 35,445 | -66,019 | -76,288 | -106,831 |
| Profit After Tax | 1,745,000 | 2,369,000 | 1,602,000 | 2,044,000 | 2,056,000 | 1,907,000 | 1,805,000 | 1,664,000 | 1,456,000 | 1,117,000 | 1,314,254 | 1,199,523 | 1,207,296 | 1,264,529 |
| Dividends Paid | 1,300,000 | 1,300,000 | 1,300,000 | 1,300,000 | 1,300,000 | 1,450,000 | 1,400,000 | 1,550,000 | 628,000 | 1,380,000 | 936,000 | 640,000 | 0 | 0 |
| Retained Profit | 445,000 | 1,069,000 | 302,000 | 744,000 | 756,000 | 457,000 | 405,000 | 114,000 | 828,000 | -263,000 | 378,254 | 559,523 | 1,207,296 | 1,264,529 |
| Employee Costs | 14,849,000 | 14,678,000 | 14,912,000 | 16,042,000 | 15,862,000 | 17,127,000 | 16,970,000 | 16,908,000 | 16,889,000 | 16,424,000 | 14,388,425 | 12,806,246 | 11,881,631 | 10,704,295 |
| Number Of Employees | 548 | 540 | 567 | 648 | 656 | 726 | 710 | 689 | 706 | 696 | 640 | 595 | 573 | 593 |
| EBITDA* | 2,606,000 | 3,397,000 | 1,790,000 | 3,017,000 | 2,515,000 | 2,330,000 | 2,065,000 | 1,840,000 | 1,664,000 | 1,326,000 | 1,453,326 | 1,429,174 | 1,491,338 | 1,638,149 |
* Earnings Before Interest, Tax, Depreciation and Amortisation
| Mar 2023 | Mar 2022 | Mar 2021 | Mar 2020 | Mar 2019 | Mar 2018 | Mar 2017 | Mar 2016 | Mar 2015 | Mar 2014 | Mar 2013 | Mar 2012 | Mar 2011 | Mar 2010 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Tangible Assets | 1,809,000 | 2,568,000 | 3,289,000 | 4,090,000 | 398,000 | 415,000 | 450,000 | 1,275,000 | 620,000 | 186,000 | 341,403 | 427,661 | 605,075 | 785,071 |
| Intangible Assets | 0 | 0 | 0 | 0 | 0 | 3,376,000 | 3,596,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Investments & Other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 |
| Debtors (Due After 1 year) | 90,000 | 4,478,000 | 7,481,000 | 4,888,000 | 0 | 0 | 0 | 4,045,000 | 3,851,000 | 3,544,000 | 0 | 0 | 0 | 0 |
| Total Fixed Assets | 1,899,000 | 7,046,000 | 10,770,000 | 8,978,000 | 398,000 | 3,791,000 | 4,046,000 | 5,320,000 | 4,471,000 | 3,730,000 | 341,404 | 427,662 | 605,076 | 785,072 |
| Stock & work in progress | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Trade Debtors | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 8,000 | 7,257 | 3,300 | 4,210 | 947 |
| Group Debtors | 15,268,000 | 4,086,000 | 2,444,000 | 2,643,000 | 7,506,000 | 4,401,000 | 4,220,000 | 2,906,000 | 2,780,000 | 2,601,000 | 6,680,402 | 5,920,786 | 5,113,721 | 3,766,606 |
| Misc Debtors | 499,000 | 492,000 | 394,000 | 1,272,000 | 385,000 | 224,000 | 396,000 | 404,000 | 527,000 | 615,000 | 479,988 | 368,588 | 404,130 | 411,365 |
| Cash | 7,000 | 0 | 0 | 40,000 | 319,000 | 0 | 0 | 3,000 | 0 | 2,000 | 2,145 | 880 | 1,185 | 1,432 |
| misc current assets | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| total current assets | 15,774,000 | 4,578,000 | 2,838,000 | 3,955,000 | 8,210,000 | 4,625,000 | 4,616,000 | 3,313,000 | 3,307,000 | 3,226,000 | 7,169,792 | 6,293,554 | 5,523,246 | 4,180,350 |
| total assets | 17,673,000 | 11,624,000 | 13,608,000 | 12,933,000 | 8,608,000 | 8,416,000 | 8,662,000 | 8,633,000 | 7,778,000 | 6,956,000 | 7,511,196 | 6,721,216 | 6,128,322 | 4,965,422 |
| Bank overdraft | 0 | 156,000 | 119,000 | 0 | 0 | 254,000 | 26,000 | 255,000 | 47,000 | 25,000 | 214,509 | 158,894 | 312,701 | 0 |
| Bank loan | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Trade Creditors | 394,000 | 437,000 | 424,000 | 1,217,000 | 158,000 | 281,000 | 733,000 | 490,000 | 307,000 | 288,000 | 187,292 | 286,323 | 255,297 | 286,707 |
| Group/Directors Accounts | 6,046,000 | 86,000 | 1,772,000 | 867,000 | 835,000 | 856,000 | 1,883,000 | 1,545,000 | 1,018,000 | 1,090,000 | 1,417,898 | 1,715,194 | 1,902,203 | 2,439,894 |
| other short term finances | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| hp & lease commitments | 778,000 | 717,000 | 570,000 | 504,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| other current liabilities | 2,679,000 | 2,192,000 | 2,536,000 | 1,869,000 | 3,095,000 | 3,227,000 | 2,751,000 | 3,490,000 | 3,601,000 | 3,476,000 | 3,400,535 | 2,635,714 | 2,299,900 | 2,100,592 |
| total current liabilities | 9,897,000 | 3,588,000 | 5,421,000 | 4,457,000 | 4,088,000 | 4,618,000 | 5,393,000 | 5,780,000 | 4,973,000 | 4,879,000 | 5,220,234 | 4,796,125 | 4,770,101 | 4,827,193 |
| loans | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| hp & lease commitments | 788,000 | 1,509,000 | 2,702,000 | 3,273,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Accruals and Deferred Income | 0 | 0 | 0 | 0 | 61,000 | 61,000 | 60,000 | 75,000 | 141,000 | 241,000 | 0 | 0 | 0 | 0 |
| other liabilities | 32,000 | 16,000 | 43,000 | 63,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| provisions | 0 | 0 | 0 | 0 | 63,000 | 97,000 | 26,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| total long term liabilities | 820,000 | 1,525,000 | 2,745,000 | 3,336,000 | 124,000 | 158,000 | 86,000 | 75,000 | 141,000 | 241,000 | 0 | 0 | 0 | 0 |
| total liabilities | 10,717,000 | 5,113,000 | 8,166,000 | 7,793,000 | 4,212,000 | 4,776,000 | 5,479,000 | 5,855,000 | 5,114,000 | 5,120,000 | 5,220,234 | 4,796,125 | 4,770,101 | 4,827,193 |
| net assets | 6,956,000 | 6,511,000 | 5,442,000 | 5,140,000 | 4,396,000 | 3,640,000 | 3,183,000 | 2,778,000 | 2,664,000 | 1,836,000 | 2,290,962 | 1,925,091 | 1,358,221 | 138,229 |
| total shareholders funds | 6,956,000 | 6,511,000 | 5,442,000 | 5,140,000 | 4,396,000 | 3,640,000 | 3,183,000 | 2,778,000 | 2,664,000 | 1,836,000 | 2,290,962 | 1,925,091 | 1,358,221 | 138,229 |
| Mar 2023 | Mar 2022 | Mar 2021 | Mar 2020 | Mar 2019 | Mar 2018 | Mar 2017 | Mar 2016 | Mar 2015 | Mar 2014 | Mar 2013 | Mar 2012 | Mar 2011 | Mar 2010 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operating Activities | ||||||||||||||
| Operating Profit | 1,744,000 | 2,566,000 | 1,688,000 | 2,165,000 | 2,132,000 | 1,936,000 | 1,903,000 | 1,693,000 | 1,546,000 | 1,135,000 | 1,248,202 | 1,218,282 | 1,263,742 | 1,365,190 |
| Depreciation | 862,000 | 831,000 | 102,000 | 852,000 | 203,000 | 174,000 | 162,000 | 147,000 | 118,000 | 191,000 | 205,124 | 210,892 | 227,596 | 272,959 |
| Amortisation | 0 | 0 | 0 | 0 | 180,000 | 220,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Tax | -55,000 | -161,000 | -34,000 | -105,000 | -109,000 | -38,000 | -123,000 | -58,000 | -114,000 | -38,000 | 35,445 | -66,019 | -76,288 | -106,831 |
| Stock | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Debtors | 6,801,000 | -1,263,000 | 1,516,000 | 912,000 | 3,266,000 | 9,000 | -2,739,000 | 197,000 | 390,000 | -399,647 | 874,973 | 770,613 | 1,343,143 | 4,178,918 |
| Creditors | -43,000 | 13,000 | -793,000 | 1,059,000 | -123,000 | -452,000 | 243,000 | 183,000 | 19,000 | 100,708 | -99,031 | 31,026 | -31,410 | 286,707 |
| Accruals and Deferred Income | 487,000 | -344,000 | 667,000 | -1,287,000 | -132,000 | 477,000 | -754,000 | -177,000 | 25,000 | 316,465 | 764,821 | 335,814 | 199,308 | 2,100,592 |
| Deferred Taxes & Provisions | 0 | 0 | 0 | -63,000 | -34,000 | 71,000 | 26,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Cash flow from operations | -3,806,000 | 4,168,000 | 114,000 | 1,709,000 | -1,149,000 | 2,379,000 | 4,196,000 | 1,591,000 | 1,204,000 | 2,104,820 | 1,279,588 | 959,382 | 239,805 | -260,301 |
| Investing Activities | ||||||||||||||
| capital expenditure | ||||||||||||||
| Change in Investments | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | -1 | 0 | 0 | 0 | 1 |
| cash flow from investments | ||||||||||||||
| Financing Activities | ||||||||||||||
| Bank loans | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Group/Directors Accounts | 5,960,000 | -1,686,000 | 905,000 | 32,000 | -21,000 | -1,027,000 | 338,000 | 527,000 | -72,000 | -327,898 | -297,296 | -187,009 | -537,691 | 2,439,894 |
| Other Short Term Loans | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Long term loans | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Hire Purchase and Lease Commitments | -660,000 | -1,046,000 | -505,000 | 3,777,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| other long term liabilities | 16,000 | -27,000 | -20,000 | 63,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| share issue | ||||||||||||||
| interest | 56,000 | -36,000 | -52,000 | -16,000 | 33,000 | 9,000 | 25,000 | 29,000 | 24,000 | 20,000 | 30,607 | 47,260 | 19,842 | 6,170 |
| cash flow from financing | 5,372,000 | -2,795,000 | 328,000 | 3,856,000 | 12,000 | -1,018,000 | 363,000 | 556,000 | -48,000 | -499,860 | -279,072 | -132,402 | -505,153 | 1,319,764 |
| cash and cash equivalents | ||||||||||||||
| cash | 7,000 | 0 | -40,000 | -279,000 | 319,000 | 0 | -3,000 | 3,000 | -2,000 | -145 | 1,265 | -305 | -247 | 1,432 |
| overdraft | -156,000 | 37,000 | 119,000 | 0 | -254,000 | 228,000 | -229,000 | 208,000 | 22,000 | -189,509 | 55,615 | -153,807 | 312,701 | 0 |
| change in cash | 163,000 | -37,000 | -159,000 | -279,000 | 573,000 | -228,000 | 226,000 | -205,000 | -24,000 | 189,364 | -54,350 | 153,502 | -312,948 | 1,432 |
P&L
March 2023turnover
27.7m
-8%
operating profit
1.7m
-32%
gross margin
38.9%
+1.61%
turnover
Turnover, or revenue, is the amount of sales generated by a company within the financial year.
Balance Sheet
March 2023net assets
7m
+0.07%
total assets
17.7m
+0.52%
cash
7k
0%
net assets
Total assets minus all liabilities
loop customer management limited company details
company number
03816217
Type
Private limited with Share Capital
industry
82990 - Other business support service activities n.e.c.
incorporation date
July 1999
age
25
accounts
Full Accounts
ultimate parent company
previous names
futuretalking limited (January 2000)
incorporated
UK
address
western house, halifax road, bradford, west yorkshire, BD6 2SZ
last accounts submitted
March 2023
loop customer management limited Charges & Mortgages
A charge, or mortgage, refers to the rights a company gives to a lender in return for a loan, often in the form of security given over business assets.
We did not find charges/mortgages relating to loop customer management limited.
loop customer management limited Companies House Filings - See Documents
| date | description | view/download |
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