Firstsource Solutions Uk Limited

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firstsource solutions uk limited Company Information

Company Number

03999896

Next Accounts

Dec 2025

Directors

Rajiv Malhotra

Utsav Parekh

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Shareholders

firstsource solutions ltd

Group Structure

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Industry

Activities of credit bureaus

Registered Address

lynton house, 7-12 tavistock square, london, WC1H 9LT

Website

www.symfirstsource.com

firstsource solutions uk limited Estimated Valuation

£269.6m

Pomanda estimates the enterprise value of FIRSTSOURCE SOLUTIONS UK LIMITED at £269.6m based on a Turnover of £198.3m and 1.36x industry multiple (adjusted for size and gross margin).

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Firstsource Solutions Uk Limited is a live company located in london, WC1H 9LT with a Companies House number of 03999896. It operates in the activities of call centres sector, SIC Code 82200. Founded in May 2000, it's largest shareholder is firstsource solutions ltd with a 100% stake. Firstsource Solutions Uk Limited is a mature, mega sized company, Pomanda has estimated its turnover at £198.3m with healthy growth in recent years.

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Pomanda's financial health check has awarded Firstsource Solutions Uk Limited a 3 rating. We use a traffic light system to show it exceeds the industry average on 4 measures and has 5 areas for improvement. Company Health Check FAQs

Health Rating3out of 5

4 Strong

2 Regular

5 Weak

Size

annual sales of £198.3m, make it larger than the average company (£14.2m)

Growth

3 year (CAGR) sales growth of 10%, show it is growing at a similar rate (12%)

EXPORT

Firstsource Solutions Uk Limited's latest turnover from March 2024 is £198.3 million and the company has net assets of £47.9 million. According to their latest financial statements, Firstsource Solutions Uk Limited has 4,502 employees and maintains cash reserves of £2.7 million as reported in the balance sheet.

Data source: Companies House, Pomanda Estimates

	Mar 2024	Mar 2023	Mar 2022	Mar 2021	Mar 2020	Mar 2019	Mar 2018	Mar 2017	Mar 2016	Mar 2015	Mar 2014	Mar 2013	Mar 2012	Mar 2011	Mar 2010
Turnover	198,275,985	189,893,758	156,491,115	150,235,534	156,044,601	168,266,683	157,322,427	127,672,344	101,606,714	87,241,884	91,350,476	80,409,579	55,892,920	63,694,096	58,641,247
Other Income Or Grants
Cost Of Sales	164,692,128	166,118,737	136,818,865	135,775,082	138,238,164	139,831,061	132,702,094	104,180,646	82,010,907	71,646,368	75,410,631	67,985,889	49,000,212	54,134,995	51,130,678
Gross Profit	33,583,857	23,775,021	19,672,250	14,460,452	17,806,437	28,435,622	24,620,333	23,491,698	19,595,807	15,595,516	15,939,845	12,423,690	6,892,708	9,559,101	7,510,569
Admin Expenses	23,099,389	25,084,098	21,046,703	14,208,485	21,050,440	21,854,054	17,591,174	14,483,513	10,913,465	9,518,907	10,648,283	10,750,855	6,315,098	6,698,927	5,911,182
Operating Profit	10,484,468	-1,309,077	-1,374,453	251,967	-3,244,003	6,581,568	7,029,159	9,008,185	8,682,342	6,076,609	5,291,562	1,672,835	577,610	2,860,174	1,599,387
Interest Payable	2,559,716	1,719,166	938,617	1,214,190	1,579,461	1,418,688	689,844	384,261	203,728	768,321	873,514	358,735
Interest Receivable				118,343	1,942,927	3,453,526	1,568,703	1,860,740	1,379,331	1,330,258	275,067		35,997	15,521	75,757
Pre-Tax Profit	7,554,452	-3,068,760	-2,293,648	-845,401	-2,925,722	8,579,795	7,937,539	10,560,316	9,857,945	6,638,546	4,693,115	205,034	1,004,984	2,775,231	1,675,144
Tax	-1,839,742	999,917	270,288	-93,142	578,295	-1,610,169	-1,598,979	-2,104,113	-2,117,484	-1,346,195	-1,209,865	-53,967	-375,276	-869,377	-871,066
Profit After Tax	5,714,710	-2,068,843	-2,023,360	-938,543	-2,347,427	6,969,626	6,338,560	8,456,203	7,740,461	5,292,351	3,483,250	151,067	629,708	1,905,854	804,078
Dividends Paid
Retained Profit	5,714,710	-2,068,843	-2,023,360	-938,543	-2,347,427	6,969,626	6,338,560	8,456,203	7,740,461	5,292,351	3,483,250	151,067	629,708	1,905,854	804,078
Employee Costs	112,374,905	123,822,269	99,408,169	104,277,712	104,371,569	112,770,669	107,671,950	83,953,924	60,073,481	52,291,522	54,176,778	42,276,277	25,438,111	24,295,400	22,103,285
Number Of Employees	4,502	5,596	5,420	5,026	5,435	5,938	5,232	4,620	3,687	3,371	3,602	3,090	2,293	1,703	1,740
EBITDA*	12,664,028	1,350,669	1,639,105	2,940,979	-469,421	9,160,661	9,412,452	11,281,814	10,558,155	7,367,914	6,442,144	2,805,259	1,583,284	4,075,709	2,878,234

* Earnings Before Interest, Tax, Depreciation and Amortisation

	Mar 2024	Mar 2023	Mar 2022	Mar 2021	Mar 2020	Mar 2019	Mar 2018	Mar 2017	Mar 2016	Mar 2015	Mar 2014	Mar 2013	Mar 2012	Mar 2011	Mar 2010
Tangible Assets	2,960,018	5,262,910	7,160,441	9,421,447	6,004,482	4,715,284	4,243,311	4,089,322	2,999,614	1,529,399	2,588,866	3,534,824	2,295,537	3,027,811	1,975,142
Intangible Assets	86,154	147,227	165,682	344,250	600,932	1,244,323	1,877,065	2,047,964	1,241,119	156,884
Investments & Other	53,397,500	53,397,500	53,397,500	53,397,500	53,397,500
Debtors (Due After 1 year)	19,284,034	17,123,128	9,898,019	12,985,755	16,370,448	20,126,081	19,761,639	17,033,218
Total Fixed Assets	75,727,706	75,930,765	70,621,642	76,148,952	76,373,362	26,085,688	25,882,015	23,170,504	4,240,733	1,686,283	2,588,866	3,534,824	2,295,537	3,027,811	1,975,142
Stock & work in progress
Trade Debtors	12,255,466	12,946,238	9,813,773	7,181,168	10,539,814	19,692,564	15,415,194	13,552,178	14,415,514	1,193,050	1,914,139	11,646,308	11,712,722	11,983,423	14,095,935
Group Debtors				817	12,157,413	69,555,306	40,802,475	37,130,235	44,512,768	51,904,096	33,043,155	22,048,482	13,298,292	14,193,426	1,743,259
Misc Debtors	20,495,829	27,447,485	24,079,781	21,068,296	19,452,546	5,059,206	3,439,924	5,086,609	1,005,684	9,843,448	9,080,192	7,877,591	3,212,736	4,511,768	3,750,707
Cash	2,664,273	202,785	257,660	6,906,939	7,732,957	316,158	7,756,496	885,532	1,246,541	3,281,333	9,274,748	1,779,761	4,824,010	8,457,828	5,055,893
misc current assets
total current assets	35,415,568	40,596,508	34,151,214	35,157,220	49,882,730	94,623,234	67,414,089	56,654,554	61,180,507	66,221,927	53,312,234	43,352,142	33,047,760	39,146,445	24,645,794
total assets	111,143,274	116,527,273	104,772,856	111,306,172	126,256,092	120,708,922	93,296,104	79,825,058	65,421,240	67,908,210	55,901,100	46,886,966	35,343,297	42,174,256	26,620,936
Bank overdraft	7,000,000	8,942,410
Bank loan			13,333,840	416,135	48,788,782	29,303,170	9,357,143	5,500,000		20,277,000	18,018,000	19,806,000
Trade Creditors	875,233	538,090	583,579	831,054	793,001	697,822	586,453	280,799	909,313	1,050,781	1,090,027	1,755,857	2,153,729	532,169	809,682
Group/Directors Accounts	30,683,435	24,423,710	21,043,881	13,740,076	15,695,193	24,570,002	25,210,580	24,768,743	22,974,184	15,860,980	8,093,141	153,954	6,995,568	13,415,213	12,114,653
other short term finances				7,500,000
hp & lease commitments		15,453	16,714	58,045	256,816	241,038	508,059	382,512	382,512	285,138	285,000	264,372			8,035
other current liabilities	24,661,740	40,398,197	25,508,590	34,949,050	13,411,902	16,076,700	14,662,541	12,346,256	11,248,280	8,589,391	9,268,369	7,581,167	7,291,603	8,510,911	5,178,999
total current liabilities	63,220,408	74,317,860	60,486,604	57,494,360	78,945,694	70,888,732	50,324,776	43,278,310	35,514,289	46,063,290	36,754,537	29,561,350	16,440,900	22,458,293	18,111,369
loans				7,500,000
hp & lease commitments			14,076	15,426	77,361	257,115	376,528	289,248	671,755		224,058	529,824
Accruals and Deferred Income									252,670	1,782,245	2,134,313		1,768,965	1,349,290
other liabilities									1,181,553		2,018,000	4,000,000	6,000,000	8,000,000
provisions
total long term liabilities			14,076	7,515,426	77,361	257,115	376,528	289,248	2,105,978	1,782,245	4,376,371	4,529,824	7,768,965	9,349,290
total liabilities	63,220,408	74,317,860	60,500,680	65,009,786	79,023,055	71,145,847	50,701,304	43,567,558	37,620,267	47,845,535	41,130,908	34,091,174	24,209,865	31,807,583	18,111,369
net assets	47,922,866	42,209,413	44,272,176	46,296,386	47,233,037	49,563,075	42,594,800	36,257,500	27,800,973	20,062,675	14,770,192	12,795,792	11,133,432	10,366,673	8,509,567
total shareholders funds	47,922,866	42,209,413	44,272,176	46,296,386	47,233,037	49,563,075	42,594,800	36,257,500	27,800,973	20,062,675	14,770,192	12,795,792	11,133,432	10,366,673	8,509,567

	Mar 2024	Mar 2023	Mar 2022	Mar 2021	Mar 2020	Mar 2019	Mar 2018	Mar 2017	Mar 2016	Mar 2015	Mar 2014	Mar 2013	Mar 2012	Mar 2011	Mar 2010
Operating Activities
Operating Profit	10,484,468	-1,309,077	-1,374,453	251,967	-3,244,003	6,581,568	7,029,159	9,008,185	8,682,342	6,076,609	5,291,562	1,672,835	577,610	2,860,174	1,599,387
Depreciation	2,089,684	2,569,870	2,772,004	2,315,495	2,084,173	1,685,248	1,714,370	1,604,706	1,419,008	1,161,246	1,150,582	1,132,424	1,005,674	1,215,535	1,278,847
Amortisation	89,876	89,876	241,554	373,517	690,409	893,845	668,923	668,923	456,805	130,059
Tax	-1,839,742	999,917	270,288	-93,142	578,295	-1,610,169	-1,598,979	-2,104,113	-2,117,484	-1,346,195	-1,209,865	-53,967	-375,276	-869,377	-871,066
Stock
Debtors	-5,481,522	13,725,278	2,555,537	-17,284,185	-55,912,936	35,013,925	6,616,992	12,868,274	-3,006,628	18,903,108	2,465,105	13,348,631	-2,464,867	11,098,716	19,589,901
Creditors	337,143	-45,489	-247,475	38,053	95,179	111,369	305,654	-628,514	-141,468	-39,246	-665,830	-397,872	1,621,560	-277,513	809,682
Accruals and Deferred Income	-15,736,457	14,889,607	-9,440,460	21,537,148	-2,664,798	1,414,159	2,316,285	845,306	1,129,314	-1,031,046	3,821,515	-1,479,401	-799,633	4,681,202	5,178,999
Deferred Taxes & Provisions
Cash flow from operations	906,494	3,469,426	-10,334,079	41,707,223	53,452,191	-25,937,905	3,818,420	-3,473,781	12,435,145	-13,951,681	5,922,859	-12,474,612	4,494,802	-3,488,695	-11,594,052
Investing Activities
capital expenditure						-36,431,158	-6,560,192	3,976,031	-3,897,925	-147,934	-204,624	-2,359,580	117,977	-2,235,204	-228,952
Change in Investments					53,397,500
cash flow from investments					-53,397,500	-36,431,158	-6,560,192	3,976,031	-3,897,925	-147,934	-204,624	-2,359,580	117,977	-2,235,204	-228,952
Financing Activities
Bank loans		-13,333,840	12,917,705	-48,372,647	19,485,612	19,946,027	3,857,143	5,500,000	-20,277,000	2,259,000	-1,788,000	19,806,000
Group/Directors Accounts	6,259,725	3,379,829	7,303,805	-1,955,117	-8,874,809	-640,578	441,837	1,794,559	7,113,204	7,767,839	7,939,187	-6,841,614	-6,419,645	1,300,560	12,114,653
Other Short Term Loans			-7,500,000	7,500,000
Long term loans			-7,500,000	7,500,000
Hire Purchase and Lease Commitments	-15,453	-15,337	-42,681	-260,706	-163,976	-386,434	212,827	-382,507	769,129	-223,920	-285,138	794,196		-8,035	8,035
other long term liabilities								-1,181,553	1,181,553	-2,018,000	-1,982,000	-2,000,000	-2,000,000	8,000,000
share issue	-1,257	6,080	-850	1,892	17,389	-1,351	-1,260	324	-2,163	132	-1,508,850	1,511,293	137,051	-48,748	7,705,489
interest	-2,559,716	-1,719,166	-938,617	-1,095,847	363,466	2,034,838	878,859	1,476,479	1,175,603	561,937	-598,447	-358,735	35,997	15,521	75,757
cash flow from financing	3,683,299	-11,682,434	4,239,362	-36,682,425	10,827,682	20,952,502	5,389,406	7,207,302	-10,039,674	8,346,988	1,776,752	12,911,140	-8,246,597	9,259,298	19,903,934
cash and cash equivalents
cash	2,461,488	-54,875	-6,649,279	-826,018	7,416,799	-7,440,338	6,870,964	-361,009	-2,034,792	-5,993,415	7,494,987	-3,044,249	-3,633,818	3,401,935	5,055,893
overdraft	-1,942,410	8,942,410
change in cash	4,403,898	-8,997,285	-6,649,279	-826,018	7,416,799	-7,440,338	6,870,964	-361,009	-2,034,792	-5,993,415	7,494,987	-3,044,249	-3,633,818	3,401,935	5,055,893

Very Low Risk70 - 100

Low Risk50 - 70

Moderate Risk30 - 50

High Risk20 - 30

Very High Risk0 - 20

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FIRSTSOURCE SOLUTIONS UK LIMITED group structure

Firstsource Solutions Uk Limited has no subsidiary companies.

Ultimate parent company

FIRSTSOURCE SOLUTIONS LTD

#0066556

1 parent

FIRSTSOURCE SOLUTIONS UK LIMITED

03999896

FIRSTSOURCE SOLUTIONS UK LIMITED Shareholders

firstsource solutions ltd

100%

Firstsource Solutions Uk Limited currently has 3 directors. The longest serving directors include Mr Rajiv Malhotra (May 2022) and Mr Utsav Parekh (Apr 2023).

officer	country	age	start	end	role
Mr Rajiv Malhotra	United Kingdom	43 years	May 2022	-	Director
Mr Utsav Parekh	United Kingdom	68 years	Apr 2023	-	Director
Mr Ritesh Idnani	United Kingdom	52 years	Sep 2023	-	Director

P&L

March 2024

turnover

198.3m

+4%

operating profit

10.5m

-901%

gross margin

17%

+35.29%

turnover

Turnover, or revenue, is the amount of sales generated by a company within the financial year.

Balance Sheet

March 2024

net assets

47.9m

+0.14%

total assets

111.1m

-0.05%

cash

2.7m

+12.14%

net assets

Total assets minus all liabilities

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2.5

company number

03999896

Type

Private limited with Share Capital

industry

82990 - Other business support service activities n.e.c.

82912 - Activities of credit bureaus

82200 - Activities of call centres

incorporation date

May 2000

ultimate parent company

FIRSTSOURCE SOLUTIONS LTD

previous names

icici onesource ltd (November 2006)

customerasset limited (August 2002)

address

lynton house, 7-12 tavistock square, london, WC1H 9LT

A charge, or mortgage, refers to the rights a company gives to a lender in return for a loan, often in the form of security given over business assets.

We found 4 charges/mortgages relating to firstsource solutions uk limited. Currently there are 0 open charges and 4 have been satisfied in the past.

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firstsource solutions uk limited Company Information

firstsource solutions uk limited Estimated Valuation

firstsource solutions uk limited Estimated Valuation

firstsource solutions uk limited Estimated Valuation

Firstsource Solutions Uk Limited Overview

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FIRSTSOURCE SOLUTIONS UK LIMITED financials

firstsource solutions uk limited Credit Report and Business Information

Firstsource Solutions Uk Limited Competitor Analysis

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firstsource solutions uk limited Companies House Filings - See Documents