Customers International Limited

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customers international limited Company Information

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MatureSmallHigh

Company Number

02535318

Website

https://www.servicedeskinstitute.com

Registered Address

globe house eclipse park, sittingbourne road, maidstone, kent, ME14 3EN

Industry

Computer consultancy activities

Telephone

Next Accounts Due

September 2025

Group Structure

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Directors

Paul Rodrigues14 Years

Shareholders

customers holdings limited 100%

customers international limited Estimated Valuation

£1.5m

Pomanda estimates the enterprise value of CUSTOMERS INTERNATIONAL LIMITED at £1.5m based on a Turnover of £2.2m and 0.7x industry multiple (adjusted for size and gross margin).

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Customers International Limited is a live company located in maidstone, ME14 3EN with a Companies House number of 02535318. It operates in the information technology consultancy activities sector, SIC Code 62020. Founded in August 1990, it's largest shareholder is customers holdings limited with a 100% stake. Customers International Limited is a mature, small sized company, Pomanda has estimated its turnover at £2.2m with high growth in recent years.

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Pomanda's financial health check has awarded Customers International Limited a 2.5 rating. We use a traffic light system to show it exceeds the industry average on 3 measures and has 4 areas for improvement. Company Health Check FAQs

Health Rating2.5out of 5

3 Strong

4 Regular

4 Weak

Size

annual sales of £2.2m, make it in line with the average company (£1.9m)

Growth

3 year (CAGR) sales growth of 23%, show it is growing at a faster rate (8%)

EXPORT

Customers International Limited's latest turnover from December 2023 is estimated at £2.2 million and the company has net assets of £465.4 thousand. According to their latest financial statements, Customers International Limited has 25 employees and maintains cash reserves of £103.1 thousand as reported in the balance sheet.

Data source: Companies House, Pomanda Estimates

	Dec 2023	Dec 2022	Dec 2021	Dec 2020	Dec 2019	Dec 2018	Dec 2017	Dec 2016	Dec 2015	Dec 2014	Dec 2013	Dec 2012	Dec 2011	Dec 2010	Dec 2009
Turnover	2,179,597	2,139,318	1,395,327	1,168,437	1,459,940	2,008,253	1,896,510	1,855,376	2,422,316	4,767,209	5,123,332	4,565,231	2,918,848	2,506,673	0
Other Income Or Grants	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Cost Of Sales	1,191,878	1,150,518	746,795	602,707	733,774	972,632	853,538	808,590	1,069,842	2,093,285	2,092,406	1,813,644	1,260,126	1,021,381	0
Gross Profit	987,719	988,800	648,532	565,730	726,166	1,035,621	1,042,972	1,046,786	1,352,474	2,673,925	3,030,926	2,751,588	1,658,721	1,485,292	0
Admin Expenses	1,003,719	667,902	571,254	595,719	558,193	933,550	1,195,891	1,039,606	1,358,813	2,659,211	3,020,313	2,768,490	1,461,196	1,379,894	183,080
Operating Profit	-16,000	320,898	77,278	-29,989	167,973	102,071	-152,919	7,180	-6,339	14,714	10,613	-16,902	197,525	105,398	-183,080
Interest Payable	12,216	22,603	16,648	9,669	1,283	0	0	0	0	0	0	0	0	0	0
Interest Receivable	12,251	15,949	1,111	189	229	333	341	366	723	510	474	1,136	1,364	588	169
Pre-Tax Profit	-15,965	314,243	61,741	-39,468	166,920	102,404	-152,578	7,546	-5,616	15,224	11,087	-15,766	198,889	105,986	-182,911
Tax	0	-59,706	-11,731	0	-31,715	-19,457	0	-1,509	0	-3,197	-2,550	0	-51,711	-29,676	0
Profit After Tax	-15,965	254,537	50,010	-39,468	135,205	82,947	-152,578	6,037	-5,616	12,027	8,537	-15,766	147,178	76,310	-182,911
Dividends Paid	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Retained Profit	-15,965	254,537	50,010	-39,468	135,205	82,947	-152,578	6,037	-5,616	12,027	8,537	-15,766	147,178	76,310	-182,911
Employee Costs	1,460,914	1,070,006	752,328	743,161	1,047,273	1,395,414	1,121,359	1,239,858	1,294,156	2,063,587	2,162,519	1,904,845	1,204,696	1,111,597	0
Number Of Employees	25	19	14	15	20	24	21	21	22	35	38	34	22	21	0
EBITDA*	-10,875	323,777	84,853	-22,576	176,786	112,943	-142,958	14,246	1,664	20,950	18,879	-7,242	215,006	115,882	-167,905

* Earnings Before Interest, Tax, Depreciation and Amortisation

	Dec 2023	Dec 2022	Dec 2021	Dec 2020	Dec 2019	Dec 2018	Dec 2017	Dec 2016	Dec 2015	Dec 2014	Dec 2013	Dec 2012	Dec 2011	Dec 2010	Dec 2009
Tangible Assets	18,956	5,760	22,736	22,240	29,653	33,447	41,383	21,201	24,030	18,702	24,803	28,990	34,422	26,936	41,023
Intangible Assets	0	0	0	0	0	0	0	0	0	0	0	0	0	6,000	7,500
Investments & Other	0	0	0	0	0	0	0	0	0	0	0	0	0	337,350	337,350
Debtors (Due After 1 year)	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Total Fixed Assets	18,956	5,760	22,736	22,240	29,653	33,447	41,383	21,201	24,030	18,702	24,803	28,990	34,422	370,286	385,873
Stock & work in progress	0	0	0	0	0	0	0	0	0	0	0	0	0	605	605
Trade Debtors	319,922	464,196	261,233	170,711	164,821	315,939	314,442	262,684	341,406	773,540	787,516	720,727	402,537	377,534	450,655
Group Debtors	667,090	709,664	359,664	364,664	439,454	370,934	310,035	346,664	350,375	0	0	0	0	0	0
Misc Debtors	362,399	280,496	198,357	304,329	395,675	226,276	251,728	122,880	223,538	0	0	0	0	0	0
Cash	103,135	386,894	524,459	364,209	14,127	47,021	41,735	94,522	198,267	91,002	113,130	76,545	377,891	167,674	67,485
misc current assets	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
total current assets	1,452,546	1,841,250	1,343,713	1,203,913	1,014,077	960,170	917,940	826,750	1,113,586	864,542	900,646	797,272	780,428	545,813	518,745
total assets	1,471,502	1,847,010	1,366,449	1,226,153	1,043,730	993,617	959,323	847,951	1,137,616	883,244	925,449	826,262	814,850	916,099	904,618
Bank overdraft	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Bank loan	0	58,199	31,641	72,000	0	0	0	0	0	0	0	0	0	0	0
Trade Creditors	139,613	42,913	95,207	144,112	244,023	228,421	339,455	177,658	331,831	707,070	761,302	669,772	643,474	555,201	620,030
Group/Directors Accounts	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
other short term finances	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
hp & lease commitments	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
other current liabilities	866,537	1,100,671	764,781	600,340	519,538	658,232	595,851	493,698	635,227	0	0	0	0	0	0
total current liabilities	1,006,150	1,201,783	891,629	816,452	763,561	886,653	935,306	671,356	967,058	707,070	761,302	669,772	643,474	555,201	620,030
loans	0	163,910	222,109	207,000	38,000	0	0	0	0	0	0	0	0	0	0
hp & lease commitments	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Accruals and Deferred Income	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
other liabilities	0	0	0	0	0	0	0	0	0	0	0	880	0	0	0
provisions	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
total long term liabilities	0	163,910	222,109	207,000	38,000	0	0	0	0	0	0	880	0	0	0
total liabilities	1,006,150	1,365,693	1,113,738	1,023,452	801,561	886,653	935,306	671,356	967,058	707,070	761,302	670,652	643,474	555,201	620,030
net assets	465,352	481,317	252,711	202,701	242,169	106,964	24,017	176,595	170,558	176,174	164,147	155,610	171,376	360,898	284,588
total shareholders funds	465,352	481,317	252,711	202,701	242,169	106,964	24,017	176,595	170,558	176,174	164,147	155,610	171,376	360,898	284,588

	Dec 2023	Dec 2022	Dec 2021	Dec 2020	Dec 2019	Dec 2018	Dec 2017	Dec 2016	Dec 2015	Dec 2014	Dec 2013	Dec 2012	Dec 2011	Dec 2010	Dec 2009
Operating Activities
Operating Profit	-16,000	320,898	77,278	-29,989	167,973	102,071	-152,919	7,180	-6,339	14,714	10,613	-16,902	197,525	105,398	-183,080
Depreciation	5,125	2,879	7,575	7,413	8,813	10,872	9,961	7,066	8,003	6,236	8,266	9,660	11,481	8,984	13,675
Amortisation	0	0	0	0	0	0	0	0	0	0	0	0	6,000	1,500	1,500
Tax	0	-59,706	-11,731	0	-31,715	-19,457	0	-1,509	0	-3,197	-2,550	0	-51,711	-29,676	0
Stock	0	0	0	0	0	0	0	0	0	0	0	0	-605	0	605
Debtors	-104,945	635,102	-20,450	-160,246	86,801	36,944	143,977	-183,091	141,779	-13,976	66,789	318,190	25,003	-73,121	450,655
Creditors	96,700	-52,294	-48,905	-99,911	15,602	-111,034	161,797	-154,173	-375,239	-54,232	91,530	26,298	88,273	-64,829	620,030
Accruals and Deferred Income	-234,134	335,890	164,441	80,802	-138,694	62,381	102,153	-141,529	635,227	0	0	0	0	0	0
Deferred Taxes & Provisions	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Cash flow from operations	-43,364	-87,435	209,108	118,561	-64,822	7,889	-22,985	-99,874	119,873	-22,503	41,070	-299,134	227,170	94,498	865
Investing Activities
capital expenditure	-18,321	14,097	-8,071	0	-5,019	-2,936	-30,143	-4,237	-13,331	-135	-4,079	-4,228	-18,967	5,103	-63,698
Change in Investments	0	0	0	0	0	0	0	0	0	0	0	0	-337,350	0	337,350
cash flow from investments	-18,321	14,097	-8,071	0	-5,019	-2,936	-30,143	-4,237	-13,331	-135	-4,079	-4,228	318,383	5,103	-401,048
Financing Activities
Bank loans	-58,199	26,558	-40,359	72,000	0	0	0	0	0	0	0	0	0	0	0
Group/Directors Accounts	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Other Short Term Loans	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
Long term loans	-163,910	-58,199	15,109	169,000	38,000	0	0	0	0	0	0	0	0	0	0
Hire Purchase and Lease Commitments	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
other long term liabilities	0	0	0	0	0	0	0	0	0	0	-880	880	0	0	0
share issue	0	-25,931	0	0	0	0	0	0	0	0	0	0	-336,700	0	467,499
interest	35	-6,654	-15,537	-9,480	-1,054	333	341	366	723	510	474	1,136	1,364	588	169
cash flow from financing	-222,074	-64,226	-40,787	231,520	36,946	333	341	366	723	510	-406	2,016	-335,336	588	467,668
cash and cash equivalents
cash	-283,759	-137,565	160,250	350,082	-32,894	5,286	-52,787	-103,745	107,265	-22,128	36,585	-301,346	210,217	100,189	67,485
overdraft	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
change in cash	-283,759	-137,565	160,250	350,082	-32,894	5,286	-52,787	-103,745	107,265	-22,128	36,585	-301,346	210,217	100,189	67,485

Very Low Risk70 - 100

Low Risk50 - 70

Moderate Risk30 - 50

High Risk20 - 30

Very High Risk0 - 20

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CUSTOMERS INTERNATIONAL LIMITED group structure

Customers International Limited has no subsidiary companies.

Ultimate parent company

CUSTOMERS HOLDINGS LIMITED

10106961

1 parent

CUSTOMERS INTERNATIONAL LIMITED

02535318

CUSTOMERS INTERNATIONAL LIMITED Shareholders

customers holdings limited

100%

Customers International Limited currently has 1 director, Mr Paul Rodrigues serving since Jan 2010.

officer	country	age	start	end	role
Mr Paul Rodrigues	England	55 years	Jan 2010	-	Director

P&L

December 2023

turnover

2.2m

+2%

operating profit

-16k

gross margin

45.4%

-1.96%

turnover

Turnover, or revenue, is the amount of sales generated by a company within the financial year.

Balance Sheet

December 2023

net assets

465.4k

-0.03%

total assets

1.5m

-0.2%

cash

103.1k

-0.73%

net assets

Total assets minus all liabilities

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company number

02535318

Type

Private limited with Share Capital

industry

62020 - Computer consultancy activities

incorporation date

August 1990

ultimate parent company

CUSTOMERS HOLDINGS LIMITED

previous names

helpdesk usergroup (europe) limited (September 1994)

guardrose limited (November 1990)

address

globe house eclipse park, sittingbourne road, maidstone, kent, ME14 3EN

A charge, or mortgage, refers to the rights a company gives to a lender in return for a loan, often in the form of security given over business assets.

We found 3 charges/mortgages relating to customers international limited. Currently there are 0 open charges and 3 have been satisfied in the past.

customers international limited Company Information

customers international limited Estimated Valuation

customers international limited Estimated Valuation

customers international limited Estimated Valuation

Customers International Limited Overview

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CUSTOMERS INTERNATIONAL LIMITED financials

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