79% Micro
17% Small
3% Mid
1% Large
0% Mega
INSIGHTS - APRIL 2025
UK Business Support Industry
UK Business Support Industry Information
The business support industry provides office administrative services and business support functions such as reception, billing and record keeping, personnel and mail services. Other services include call centres, document management and the organisation of trade shows.
Active Businesses
184,233
Annual Sales
£571bn +
Employees
2,547,646
Economic Contribution
£271bn
Tags
Location of Business Support Companies
Business Support Companies by Size
Largest Business Support Companies
Turnover
J.p. Morgan Securities Plc
£24.4bn
Aramco Trading Limited
£19.1bn
Greenergy Fuels Limited
£15.9bn
Bp Gas Marketing Limited
£13.8bn
Business Support Companies by Age
34% Established
31% Young
18% Startup
17% Mature
0% New
Oldest Business Support Companies
Established
Fastest Growing Business Support Companies
35% Declining
23% Healthy
19% Rapid
14% High
9% Low
Business Support Industry Competitive Environment - New Entrants vs Leavers
Business Support Industry Valuation
EBITDA Multiple
Business Support Industry Valuation
Turnover Multiple
Business Support Industry Valuation
Net Asset Multiple
Note - from March 2020 multiples are calculated monthly, prior to this they were calculated on an annual basis.
UK Office administrative, office support and other business support activities Industry Insights
There are 184,233 active Businesses in the UK with combined annual sales of £571 billion .
The Industry employs around 2,547,645 people and contributes £271 billion to the economy.
The most popular location for Business Support companies is London with 55,584 and the fewest are located in Northern Ireland with 1,601.
The largest Business Support company is J.p. Morgan Securities Plc with a turnover of £24.4bn. 79% of the industry is comprised of Micro companies with only 3% Mid companies.
17% of the Business Support Industry is made up of 17% Mature but the majority are Established businesses (34%) the oldest company is N.p.k. Holdings Limited founded in 1864.
Business Support industry has a number of high growth companies (14%), the fastest growing company is Uber Britannia Limited with a 3 year growth rate of 813%. Other fast growing companies include Refinitiv Limited (640%), Aegon Uk Plc (472%) and Borealis Uk Ltd (374%).
The UK Business Support Industry’s valuation has been improving over the past 3 years with a current EBITDA multiple of 8.70x, Turnover multiple of 1.60x and a Net Asset multiple of 2.72x.
