INSIGHTS - APRIL 2024

UK Business Support Industry

UK Business Support Industry Information

The business support industry provides office administrative services and business support functions such as reception, billing and record keeping, personnel and mail services. Other services include call centres, document management and the organisation of trade shows.

Active Businesses

191,629

Annual Sales

£568bn +

Employees

2,514,856

Economic Contribution 

£344bn

Tags

Location of Business Support Companies

Business Support Companies by Size

80% Micro

16% Small

3% Mid

1% Large

0% Mega

Business Support Companies by Age

33% Established

32% Young

21% Startup

15% Mature

0% New

Fastest Growing Business Support Companies

40% Declining

18% Healthy

17% Rapid

13% High

12% Low

Business Support Industry Competitive Environment - New Entrants vs Leavers

Business Support Industry Valuation

EBITDA Multiple

Business Support Industry Valuation

Turnover Multiple

Business Support Industry Valuation

Net Asset Multiple

Note - from March 2020 multiples are calculated monthly, prior to this they were calculated on an annual basis.
UK Office administrative, office support and other business support activities Industry Insights

There are 191,629 active Businesses in the UK with combined annual sales of £568 billion .

The Industry employs around 2,514,856 people and contributes £344 billion to the economy.

The most popular location for Business Support companies is London with 55,765 and the fewest are located in Northern Ireland with 1,595.

The largest Business Support company is Petrochina International (London) Co., Limited with a turnover of £26bn. 80% of the industry is comprised of Micro companies with only 3% Mid companies.

15% of the Business Support Industry is made up of 15% Mature but the majority are Established businesses (33%) the oldest company is N.p.k. Holdings Limited founded in 1864.

Business Support industry has a number of high growth companies (13%), the fastest growing company is Edge Hill Enterprises Limited with a 3 year growth rate of 883%. Other fast growing companies include Uber Britannia Limited (645%), Aramco Trading Limited (445%) and Orsted Hornsea 1 Holdings Limited (440%).

The UK Business Support Industry’s valuation has been improving over the past 3 years with a current EBITDA multiple of 9.34x, Turnover multiple of 1.48x and a Net Asset multiple of 2.48x.