INSIGHTS - OCTOBER 2024

UK Business Support Industry

UK Business Support Industry Information

The business support industry provides office administrative services and business support functions such as reception, billing and record keeping, personnel and mail services. Other services include call centres, document management and the organisation of trade shows.

Active Businesses

192,716

Annual Sales

£585bn +

Employees

2,525,080

Economic Contribution 

£325bn

Tags

Location of Business Support Companies

Business Support Companies by Size

80% Micro

16% Small

3% Mid

1% Large

0% Mega

Business Support Companies by Age
Fastest Growing Business Support Companies

37% Declining

21% Healthy

18% Rapid

13% High

10% Low

Fastest Growing Business Support Companies
3yr CAGR

Business Support Industry Competitive Environment - New Entrants vs Leavers

Business Support Industry Valuation

EBITDA Multiple

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Business Support Industry Valuation

Turnover Multiple

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Business Support Industry Valuation

Net Asset Multiple

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Note - from March 2020 multiples are calculated monthly, prior to this they were calculated on an annual basis.
UK Office administrative, office support and other business support activities Industry Insights

There are 192,716 active Businesses in the UK with combined annual sales of £585 billion .

The Industry employs around 2,525,079 people and contributes £325 billion to the economy.

The most popular location for Business Support companies is London with 56,257 and the fewest are located in Northern Ireland with 1,621.

The largest Business Support company is Petrochina International (London) Co., Limited with a turnover of £26bn. 80% of the industry is comprised of Micro companies with only 3% Mid companies.

14% of the Business Support Industry is made up of 14% Mature but the majority are Established businesses (32%) the oldest company is N.p.k. Holdings Limited founded in 1864.

Business Support industry has a number of high growth companies (13%), the fastest growing company is Uber Britannia Limited with a 3 year growth rate of 813%. Other fast growing companies include Refinitiv Limited (640%), Aegon Uk Plc (472%) and Borealis Uk Ltd (374%).

The UK Business Support Industry’s valuation has been improving over the past 3 years with a current EBITDA multiple of 10.37x, Turnover multiple of 1.74x and a Net Asset multiple of 2.94x.