contact centre specialists limited
contact centre specialists limited Company Information
Company Number
08066598
Registered Address
1 kirk house kirkgate, birstall, batley, west yorkshire, WF17 9HE
Industry
Computer consultancy activities
Telephone
02089897779
Next Accounts Due
December 2024
Group Structure
View All
Shareholders
chris colin marsden 50%
david mark hopkins 50%
contact centre specialists limited Estimated Valuation
Pomanda estimates the enterprise value of CONTACT CENTRE SPECIALISTS LIMITED at £143k based on a Turnover of £209.5k and 0.68x industry multiple (adjusted for size and gross margin).
contact centre specialists limited Estimated Valuation
Pomanda estimates the enterprise value of CONTACT CENTRE SPECIALISTS LIMITED at £579k based on an EBITDA of £118.1k and a 4.9x industry multiple (adjusted for size and gross margin).
contact centre specialists limited Estimated Valuation
Pomanda estimates the enterprise value of CONTACT CENTRE SPECIALISTS LIMITED at £496k based on Net Assets of £220.5k and 2.25x industry multiple (adjusted for liquidity).
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Contact Centre Specialists Limited Overview
Contact Centre Specialists Limited is a live company located in batley, WF17 9HE with a Companies House number of 08066598. It operates in the information technology consultancy activities sector, SIC Code 62020. Founded in May 2012, it's largest shareholder is chris colin marsden with a 50% stake. Contact Centre Specialists Limited is a established, micro sized company, Pomanda has estimated its turnover at £209.5k with declining growth in recent years.
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Contact Centre Specialists Limited Health Check
Pomanda's financial health check has awarded Contact Centre Specialists Limited a 5 rating. We use a traffic light system to show it exceeds the industry average on 5 measures and has 4 areas for improvement. Company Health Check FAQs
5 Strong
2 Regular
4 Weak
Size
annual sales of £209.5k, make it smaller than the average company (£845.1k)
- Contact Centre Specialists Limited
£845.1k - Industry AVG
Growth
3 year (CAGR) sales growth of -8%, show it is growing at a slower rate (4.6%)
- Contact Centre Specialists Limited
4.6% - Industry AVG
Production
with a gross margin of 47.6%, this company has a comparable cost of product (47.6%)
- Contact Centre Specialists Limited
47.6% - Industry AVG
Profitability
an operating margin of 56% make it more profitable than the average company (7.9%)
- Contact Centre Specialists Limited
7.9% - Industry AVG
Employees
with 1 employees, this is below the industry average (8)
1 - Contact Centre Specialists Limited
8 - Industry AVG
Pay Structure
on an average salary of £53k, the company has an equivalent pay structure (£53k)
- Contact Centre Specialists Limited
£53k - Industry AVG
Efficiency
resulting in sales per employee of £209.5k, this is more efficient (£123.7k)
- Contact Centre Specialists Limited
£123.7k - Industry AVG
Debtor Days
it gets paid by customers after 90 days, this is later than average (67 days)
- Contact Centre Specialists Limited
67 days - Industry AVG
Creditor Days
its suppliers are paid after 77 days, this is slower than average (31 days)
- Contact Centre Specialists Limited
31 days - Industry AVG
Stock Days
There is insufficient data available for this Key Performance Indicator!
- Contact Centre Specialists Limited
- - Industry AVG
Cash Balance
has cash to cover current liabilities for 167 weeks, this is more cash available to meet short term requirements (21 weeks)
167 weeks - Contact Centre Specialists Limited
21 weeks - Industry AVG
Debt Level
it has a ratio of liabilities to total assets of 25.6%, this is a lower level of debt than the average (57.3%)
25.6% - Contact Centre Specialists Limited
57.3% - Industry AVG
CONTACT CENTRE SPECIALISTS LIMITED financials
Contact Centre Specialists Limited's latest turnover from March 2023 is estimated at £209.5 thousand and the company has net assets of £220.5 thousand. According to their latest financial statements, Contact Centre Specialists Limited has 1 employee and maintains cash reserves of £243.1 thousand as reported in the balance sheet.
Data source: Companies House, Pomanda Estimates
| Mar 2023 | Mar 2022 | Mar 2021 | Mar 2020 | Mar 2019 | May 2018 | May 2017 | May 2016 | May 2015 | May 2014 | May 2013 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Turnover | |||||||||||
| Other Income Or Grants | |||||||||||
| Cost Of Sales | |||||||||||
| Gross Profit | |||||||||||
| Admin Expenses | |||||||||||
| Operating Profit | |||||||||||
| Interest Payable | |||||||||||
| Interest Receivable | |||||||||||
| Pre-Tax Profit | |||||||||||
| Tax | |||||||||||
| Profit After Tax | |||||||||||
| Dividends Paid | |||||||||||
| Retained Profit | |||||||||||
| Employee Costs | |||||||||||
| Number Of Employees | 1 | 1 | 1 | 1 | |||||||
| EBITDA* |
* Earnings Before Interest, Tax, Depreciation and Amortisation
| Mar 2023 | Mar 2022 | Mar 2021 | Mar 2020 | Mar 2019 | May 2018 | May 2017 | May 2016 | May 2015 | May 2014 | May 2013 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tangible Assets | 1,039 | 1,784 | 1,580 | 1,821 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Intangible Assets | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Investments & Other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Debtors (Due After 1 year) | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total Fixed Assets | 1,039 | 1,784 | 1,580 | 1,821 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Stock & work in progress | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Trade Debtors | 52,129 | 24,531 | 4,501 | 78,080 | 85,228 | 0 | 0 | 0 | 0 | 0 | 0 |
| Group Debtors | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Misc Debtors | 0 | 0 | 14,602 | 5,000 | 19,410 | 0 | 0 | 0 | 0 | 0 | 0 |
| Cash | 243,064 | 146,685 | 16,723 | 30,539 | 24,233 | 100 | 0 | 0 | 0 | 0 | 0 |
| misc current assets | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| total current assets | 295,193 | 171,216 | 35,826 | 113,619 | 128,871 | 100 | 0 | 0 | 0 | 0 | 0 |
| total assets | 296,232 | 173,000 | 37,406 | 115,440 | 128,871 | 100 | 0 | 0 | 0 | 0 | 0 |
| Bank overdraft | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Bank loan | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Trade Creditors | 23,267 | 1,474 | 8,550 | 31,200 | 49,894 | 0 | 0 | 0 | 0 | 0 | 0 |
| Group/Directors Accounts | 0 | 0 | 0 | 0 | 9,900 | 0 | 0 | 0 | 0 | 0 | 0 |
| other short term finances | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| hp & lease commitments | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| other current liabilities | 52,302 | 52,449 | 9,707 | 34,730 | 17,374 | 0 | 0 | 0 | 0 | 0 | 0 |
| total current liabilities | 75,569 | 53,923 | 18,257 | 65,930 | 77,168 | 0 | 0 | 0 | 0 | 0 | 0 |
| loans | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| hp & lease commitments | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Accruals and Deferred Income | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| other liabilities | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| provisions | 197 | 339 | 300 | 346 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| total long term liabilities | 197 | 339 | 300 | 346 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| total liabilities | 75,766 | 54,262 | 18,557 | 66,276 | 77,168 | 0 | 0 | 0 | 0 | 0 | 0 |
| net assets | 220,466 | 118,738 | 18,849 | 49,164 | 51,703 | 100 | 0 | 0 | 0 | 0 | 0 |
| total shareholders funds | 220,466 | 118,738 | 18,849 | 49,164 | 51,703 | 100 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | Mar 2022 | Mar 2021 | Mar 2020 | Mar 2019 | May 2018 | May 2017 | May 2016 | May 2015 | May 2014 | May 2013 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Operating Activities | |||||||||||
| Operating Profit | |||||||||||
| Depreciation | 745 | 963 | 673 | 656 | 0 | 0 | |||||
| Amortisation | 0 | 0 | 0 | 0 | 0 | 0 | |||||
| Tax | |||||||||||
| Stock | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Debtors | 27,598 | 5,428 | -63,977 | -21,558 | 104,638 | 0 | 0 | 0 | 0 | 0 | 0 |
| Creditors | 21,793 | -7,076 | -22,650 | -18,694 | 49,894 | 0 | 0 | 0 | 0 | 0 | 0 |
| Accruals and Deferred Income | -147 | 42,742 | -25,023 | 17,356 | 17,374 | 0 | 0 | 0 | 0 | 0 | 0 |
| Deferred Taxes & Provisions | -142 | 39 | -46 | 346 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Cash flow from operations | |||||||||||
| Investing Activities | |||||||||||
| capital expenditure | |||||||||||
| Change in Investments | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| cash flow from investments | |||||||||||
| Financing Activities | |||||||||||
| Bank loans | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Group/Directors Accounts | 0 | 0 | 0 | -9,900 | 9,900 | 0 | 0 | 0 | 0 | 0 | 0 |
| Other Short Term Loans | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Long term loans | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Hire Purchase and Lease Commitments | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| other long term liabilities | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| share issue | |||||||||||
| interest | |||||||||||
| cash flow from financing | |||||||||||
| cash and cash equivalents | |||||||||||
| cash | 96,379 | 129,962 | -13,816 | 6,306 | 24,133 | 100 | 0 | 0 | 0 | 0 | 0 |
| overdraft | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| change in cash | 96,379 | 129,962 | -13,816 | 6,306 | 24,133 | 100 | 0 | 0 | 0 | 0 | 0 |
contact centre specialists limited Credit Report and Business Information
Contact Centre Specialists Limited Competitor Analysis
Perform a competitor analysis for contact centre specialists limited by selecting its closest rivals, whether from the INFORMATION AND COMMUNICATION sector, other micro companies, companies in WF17 area or any other competitors across 12 key performance metrics.
contact centre specialists limited Ownership
CONTACT CENTRE SPECIALISTS LIMITED group structure
Contact Centre Specialists Limited has no subsidiary companies.
Ultimate parent company
CONTACT CENTRE SPECIALISTS LIMITED
08066598
contact centre specialists limited directors
Contact Centre Specialists Limited currently has 2 directors. The longest serving directors include Mr Chris Marsden (May 2012) and Mr David Hopkins (Jul 2018).
| officer | country | age | start | end | role |
|---|---|---|---|---|---|
| Mr Chris Marsden | England | 48 years | May 2012 | - | Director |
| Mr David Hopkins | 62 years | Jul 2018 | - | Director |
P&L
March 2023turnover
209.5k
+98%
operating profit
117.3k
0%
gross margin
47.6%
+3.74%
turnover
Turnover, or revenue, is the amount of sales generated by a company within the financial year.
Balance Sheet
March 2023net assets
220.5k
+0.86%
total assets
296.2k
+0.71%
cash
243.1k
+0.66%
net assets
Total assets minus all liabilities
contact centre specialists limited company details
company number
08066598
Type
Private limited with Share Capital
industry
62020 - Computer consultancy activities
incorporation date
May 2012
age
12
incorporated
UK
accounts
Total Exemption Full
ultimate parent company
previous names
N/A
last accounts submitted
March 2023
address
1 kirk house kirkgate, birstall, batley, west yorkshire, WF17 9HE
accountant
-
auditor
-
contact centre specialists limited Charges & Mortgages
A charge, or mortgage, refers to the rights a company gives to a lender in return for a loan, often in the form of security given over business assets.
We did not find charges/mortgages relating to contact centre specialists limited.
contact centre specialists limited Companies House Filings - See Documents
| date | description | view/download |
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